Job Description: Account Manager
Full-time role
Hybrid working: 2 days at home, 3 days in the office
Salary – Competitive based on experience
Apply at jobs@thisisround.com
About Round
Round is a global company servicing some of the biggest and most exciting names in the Music & Entertainment industry. We blend digital media, creators, technology, and creativity to grow fandom for artists all over the world
With fast-growing teams in the UK, the US, Colombia, India and more we are looking for passionate, proactive candidates to join our team, and help us continue to build Round.
The Role
We’re seeking an Account Manager to join our Creator Marketing team in London. You’ll independently manage client relationships, lead campaign strategies, and contribute to both commercial growth and internal process improvements.
You should have hands-on knowledge of influencer or creator marketing in the music and entertainment space and a proven track record in managing multiple campaigns simultaneously.
Must Haves
- Experience working in the creator marketing space
- Experience working with music clients/campaigns
- Passionate about music and online culture – a deep understanding of cultural trends and how these shift and spread online
- Hands on experience of UGC and fandom platforms like TikTok, Instagram, YouTube, X, Discord, Reddit, Twitch etc
Key Responsibilities
Campaigns & Clients:
- You will join one of our Creator Campaign teams and work alongside one of our Team Leads/Account Directors
- Independently manage and lead relationships with key Label clients in order to grow and develop accounts.
- Develop strong rapport with clients, understanding their challenges and proposing Round’s solutions.
- Host monthly or quarterly meetings with managed accounts for relationship-building
- Contribute significantly to campaigns, supporting the lead account directors on high-priority projects.
- Stay updated on latest trends and influencers to enhance campaign offerings.
- Create and present decks to clients, showcasing insights, strategy, and results.
- Mentor junior team members and support their growth.
Culture Contributions
- Lead or join internal initiatives to foster a positive, engaged team environment.
- Continue involvement in projects beyond immediate client campaigns (e.g., internal product ideas, knowledge-sharing sessions).
Professional Development
- Pursue training or certifications (in consultation with your manager) relevant to advanced data analytics, AI in marketing, or platform specialisations.
- Attend industry events, workshops, or conferences to stay ahead of music-marketing trends.
- Share insights or best practices gleaned from these events with the wider team.
Requirements
- Experience in influencer/creator marketing, social media strategy, or music/entertainment marketing roles.
- Proven client relationship and campaign management skills, including complex or challenging client situations.
- Deep understanding of UGC platforms (e.g., TikTok, Instagram Reels, YouTube Shorts) and how they differ for brand vs. music campaigns.
- Strong communication and time management; able to juggle multiple campaigns simultaneously without heavy oversight.
- Track record of managing clients and pitching effectively to new prospects.
- Familiarity with data analysis—capable of interpreting metrics to provide strategic recommendations.
- Ability to mentor junior staff, give constructive feedback, and foster their professional growth.
- Basic knowledge of finance processes related to campaign billing—ensuring minimal unbilled amounts.
- Comfortable creating professional decks and presentations for clients (e.g., Keynote, PowerPoint, or Google Slides).
Benefits
- Private Healthcare (Vitality) with perks for staying healthy (e.g., Amazon Prime membership, cinema tickets, discounts on electronics, holiday bookings and more).
- Gym Membership: Access to partnered gym facilities.
- Cycle-to-Work Scheme: Encouraging eco-friendly commutes.
- 25 Days Paid Holiday (+ Bank Holidays)
Enhanced pension contributions
If you’re passionate about music, creators, and digital innovation, and have the drive to manage client accounts while pushing creative boundaries, we’d love to hear from you.
Please send your CV and a short introduction to jobs@thisisround.com