Manager: Catalogue Management (Copyright)
Liverpool, United Kingdom
Full-time
Contract type: Regular
Company Description
Recently acquired by Believe, Sentric Music is in an exciting phase of significant growth into new markets. Sentric Music Group is a rapidly expanding music publishing company with 100+ employees based across our offices in Liverpool, London, Hamburg, Palma, New York and LA.
The company handles copyright and royalty administration for a large client base consisting of songwriters, record labels and music catalogue owners. Our industry-challenging platform is transforming the traditional models for royalty collection and our client base is consistently growing.
Believe is above all a passion for music, tech, and digital marketing, shared by over 1,700 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music.
Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.
Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. Believe’s mission is to develop labels and artists in the most suitable way, at each stage of their career and development, in all local markets around the world, with respect, expertise, fairness and transparency.
Reporting to: Head of Rights
Department Objectives
The Catalogue Management team sits within Sentric’s Rights division. Its objectives are:
- To be responsible for counterclaim resolution and related society and client communications
- Handle all communication with external stakeholders in relation to copyright matters
- Respond to internal catalogue queries
- Actively manage external UGC platforms to maximise revenue for catalogue
- Oversee licensing and sample clearance requests
- To partner with internal teams to ensure client expectations are exceeded, ensuring significant retention and renewal levels are maintained.
- Ensure clients are at the centre of all activity, ensuring Sentric’s ethos of fairness, transparency and customer focus is evident at all times.
Job Summary
The Manager Catalogue Management will oversee counterclaims, communications, and licensing requests for all of Sentric’s catalogues. They will work closely with Team Leads to ensure we are responding to all catalogue related queries coming into the business in a timely and professional manner. They will also work with Team Leads to develop and ensure systems and processes are in place to maximise efficiency and provide reporting to senior management on team performance.
Job Description
Team Management:
- Liaise with Team Leaders to oversee the day-to-day operations of the Counterclaims, Sample & Licensing, UGC and Society Comms team.
- Identify and advise on key areas of focus.
- Continually assess the operations of the Counterclaims, Samples & Licensing, UGC and Society Comms teams and work with senior management to implement improvements.
- Work with senior management to set KPIs and ensure they are being met both internally and externally.
- Work with Head of Rights to ensure the continual development of Copyright team skills.
Catalogue Maintenance:
- Using knowledge of catalogues, ensure team are equipped to serve as the initial point of contact for copyright related queries from internal teams, clients, and external partners.
- Lead on tone of copyright related communication.
- Provide support to UGC team on copyright matters affecting catalogue management.
- Oversee deal renewal and termination workflows
Stakeholder Interaction:
- Provide insight across business to ensure copyright matters are addressed and understanding on catalogue management team operations is clear.
- Present regular updates to management on team performance against agreed KPIs and progress on key projects.
- Work with Director of Rights to develop and maintain relationships at key CMO partners worldwide.
Qualifications
Skills:
- Excellent communication and interpersonal skills, with ability to convey information clearly and concisely.
- Keen attention to detail, accuracy and detail-driven
- Demonstrable, prioritisation, organisation and deadline management skills required.
- High level of numeracy
- Strong analytical mindset
- Proficient in Microsoft Excel
Knowledge:
- Excellent understanding of the music publishing industry.
- Knowledge of music society processes
Attitude:
- Positive approach to problem solving.
- Enthusiasm for working with artists and business partners at all levels.
- Collaborative approach to outcomes
- Ability to maintain a professional manner.
- Persistent drive to complete tasks in accurate and timely manner.
Experience:
- 5+ years music publishing experience.
- 5+ years team management experience
- Prior experience of handling collection society communication
Additional Information
Rock The Job:
- Office-based role in Liverpool or London. Possibility of two remote working days a week (Tuesdays & Thursdays for Copyright team members)
- Regular travel to Liverpool or London depending on base
- Private Health Care
- Pension plan
- 25 days annual leave, + 1 day for your birthday
- Life assurance and long-term disability cover
- Access a digital mental health and well-being platform
- Tailor-made training and coaching program
- Enhanced sickness pay and maternity/paternity cover
Must have the right to work in the UK, otherwise, the application will not be considered.
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
