Job Title: Digital Product Coordinator
Location: Hybrid (Wimbledon, London)
Hours: Full-time, Monday to Thursday 09:30 – 18:00, Fridays 09:30 – 17:00
Reports to: Digital Operations & Delivery Manager
About the Role
We are currently seeking a Digital Product Coordinator to join our Digital team, working alongside various in-house teams to support our diverse roster of labels and artists.
As a key member of the Digital Product team, you’ll play a critical role in managing and delivering thousands of digital releases to DSPs each year, maintaining our catalogue across all platforms.
In this role, you will assist in ensuring the accuracy and completeness of release assets and metadata, ensuring compliance with partner guidelines and on-time content delivery. This position is ideal for someone with exceptional attention to detail, strong organisational skills, and a passion for music.
Key Responsibilities
- Metadata Management: Requesting metadata approvals from labels and making updates as necessary.
- Release Scheduling: Using our in-house system, Anthology, to schedule and build releases.
- Quality Control: Performing checks on release quality and delivery success.
- Troubleshooting: Addressing and resolving any delivery failures.
- Client Support: Responding to label managers’ and clients’ queries, escalating issues to the Digital Production Manager when required.
- Smart Link Coordination: Assisting with in-house smart link – Slinky.
- Video Delivery – Coordinating the delivery of video content to digital platforms, ensuring compliance with platform requirements and release schedules.
Note: This is not an exhaustive list of responsibilities; the role may evolve as the music industry and company requirements change.
Essential Skills and Experience
- Passion for Music: Enthusiasm for the industry and desire to contribute to an impactful team.
- Highly Organised and Driven: Ability to manage multiple tasks efficiently.
- Educational Background: University education or equivalent, or non university educated with relevant entry-level experience.
- Quick Learner: Capable of mastering complex technical systems.
- Communication Skills: Able to convey technical issues clearly to non technical staff and clients.
- Adaptability and Initiative: Ability to adapt to evolving responsibilities and proactively address challenges.
- Proficiency in Software: Experience with Google Sheets, Microsoft Excel, Outlook, and Word.
- Attention to Detail: Strong focus on accuracy in all aspects of work.
Desirable Skills:
- Technical Knowledge: Familiarity with XML or other programming languages.
- Metadata Knowledge: Understanding of iTunes and Spotify Music Metadata Style Guides.
What We Offer
- Competitive Salary
- Hybrid Working: Flexibility to work from home part-time, with our office located in Wimbledon, London.
- Generous Leave: 22 bookable days of paid annual leave, in addition to bank holidays, the Christmas period and your birthday.
- Healthcare: Private medical insurance and health plan including Employer Assistance Programme
- Professional Development: Continuous training courses covering your role and broader industry insights.
How to Apply
Please email your CV to jobs@absolutelabelservices.com, referencing ‘Digital Product Coordinator’ in the subject line. The closing date for applications is Friday 6th December. Shortlisted applicants will be invited to a video interview.
Equal Opportunity
We welcome applications from all candidates, regardless of race, gender, neurodiversity, sexual orientation, religion, disability, or parental responsibilities. Reasonable adjustments can be made throughout the recruitment process.
This is a full-time role that offers the opportunity to grow within the music industry and gain hands-on experience working with diverse artists and digital platforms.
